Surgical Holdings Unveils New ICE concept to Champion Quality in Medical Device Repairs

Surgical Holdings has launched a new ICE logo, marking a significant step forward in their commitment to sustainability and the quality assurance of medical device repairs. But what does ICE mean, and why is it important?

What Does ICE Stand For?
ICE is more than just a logo—it’s a concept that underscores the company’s dedication to high standards in medical device repairs. Standing for Inspection, Challenge, and Evaluation, ICE serves as a crucial reminder for stakeholders to scrutinise their repairs meticulously.

The Concept Behind ICE
The idea behind ICE is straightforward yet essential.

• Inspection: Customers are encouraged to inspect the repairs thoroughly. Ask what has been done to the device and compare its condition to a new one.
• Challenge: This step involves real due diligence. Who performed the repair? Are they qualified and properly trained? What tools and machinery were used?
• Evaluation: Finally, it’s important to get feedback from end-users. Do the repaired devices perform as they should? Do they last as long as expected?

Why Is ICE Important?
In an era where the circular economy and sustainability are becoming increasingly important, the repair of medical devices plays a key role. However, this focus on reusing and repairing comes with potential pitfalls. Many repairs returned to hospitals go unchecked, with an assumption that they meet standard quality—an assumption that isn’t always accurate.

Surgical Holdings has observed numerous poorly repaired medical devices in the marketplace—devices that no one would want used on their loved ones. The ICE concept aims to raise awareness and encourage vigilance, ensuring that repaired devices are not only sustainable but also safe and fit for purpose.

What Does This Mean for Customers?
For customers, the ICE concept is a symbol of trust and quality. It promotes education and awareness around what hospitals should demand for their money. By adhering to the ICE principles, hospitals can ensure that their medical devices are repaired by suitably qualified technicians, leading to safer outcomes for patients.

This isn’t just an issue with external repair companies; poor repairs can sometimes be carried out internally by hospitals as well. Surgical Holdings hopes that ICE will set a new standard in the industry, pushing for accountability and excellence in every repair.

Through the ICE initiative, Surgical Holdings continues to lead the way in combining sustainability with uncompromising quality, ensuring that the circular economy benefits both the planet and patient safety.